Crown: Functionalities

A complex loyalty system with multiple discounts, profiles, and advanced administration.
Crown: Functionalities Bojan September 3, 2023
Crown > Functionalities
Benefits Management
Discount Type:
  • Discount in HRK
  • Discount in %
  • Combo discount (X+Y)
  • X+1 free
  • Payment method discount
  • Delivery discount
  • Total Points Discount
  • Discount on related item
  • BOGO every nth item free
Crown > Functionalities
Members / profiles
  • One type of member (unique profile)
  • Multiple types of members (multiple loyalty member profiles)
  • Family profile (one member – multiple users)
  • Business profile (one member – multiple users)
Crown > Functionalities
Point of sale web interface
  • Dashboard: a unique interface for using the cloud loyalty system (multi-user system)
  • Entering new users into the loyalty program
  • Overview of point balance / spending points
loyalty-sucelje
Crown > Functionalities
Admin web interface
  • Dashboard: a unique interface for managing all functionalities of the cloud loyalty program
  • Basic system administration: client list, member profile, loyalty transactions – collecting and spending points
  • Advanced system administration: client list, member profile, loyalty transactions – collecting and spending points, scoring rules, items, loyalty rules, voucher, POS management, messages, catalogs, payment methods, statistics.
  • User authority management in the system (multi-user system)
  • Reports
  • Automated email reports
Crown > Functionalities
Points management
  • Collecting points (HRK/point ratio)
  • Spending points (HRK/point or %/point ratio)
  • Point balance
  • Collecting additional points (birthdays)
  • Promotional point collection
  • Additional points in the branch
  • Additional points for an item
  • Point redemption: donations (for charitable purposes)
Crown > Functionalities
Additional functionalities / features
  • Migration of existing members from other systems
  • Additional member type (in relation to the planned number)
  • Module for preparing data for e-mail campaigns
  • Additional automated or manual reports (admin web interface)
  • Displaying a virtual catalog (within the app and/or user web interface)
  • e-coupon (within the app and/or user web interface)
  • Analysis of transactions not part of the loyalty program
  • Integration with ERP or other CRM systems
  • Multi-merchant loyalty program
  • Integration of loyalty card with Google Pay
  • Additional reward points for connecting with social networks
  • Branding of web interface
  • Creation of a WEB shop
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