Crown > Functionalities
Benefits Management
Discount Type:
- Discount in HRK
- Discount in %
- Combo discount (X+Y)
- X+1 free
- Payment method discount
- Delivery discount
- Total Points Discount
- Discount on related item
- BOGO every nth item free
Crown > Functionalities
Members / profiles
- One type of member (unique profile)
- Multiple types of members (multiple loyalty member profiles)
- Family profile (one member – multiple users)
- Business profile (one member – multiple users)
Crown > Functionalities
Point of sale web interface
- Dashboard: a unique interface for using the cloud loyalty system (multi-user system)
- Entering new users into the loyalty program
- Overview of point balance / spending points
Crown > Functionalities
Admin web interface
- Dashboard: a unique interface for managing all functionalities of the cloud loyalty program
- Basic system administration: client list, member profile, loyalty transactions – collecting and spending points
- Advanced system administration: client list, member profile, loyalty transactions – collecting and spending points, scoring rules, items, loyalty rules, voucher, POS management, messages, catalogs, payment methods, statistics.
- User authority management in the system (multi-user system)
- Reports
- Automated email reports
Crown > Functionalities
Points management
- Collecting points (HRK/point ratio)
- Spending points (HRK/point or %/point ratio)
- Point balance
- Collecting additional points (birthdays)
- Promotional point collection
- Additional points in the branch
- Additional points for an item
- Point redemption: donations (for charitable purposes)
Crown > Functionalities
Additional functionalities / features
- Migration of existing members from other systems
- Additional member type (in relation to the planned number)
- Module for preparing data for e-mail campaigns
- Additional automated or manual reports (admin web interface)
- Displaying a virtual catalog (within the app and/or user web interface)
- e-coupon (within the app and/or user web interface)
- Analysis of transactions not part of the loyalty program
- Integration with ERP or other CRM systems
- Multi-merchant loyalty program
- Integration of loyalty card with Google Pay
- Additional reward points for connecting with social networks
- Branding of web interface
- Creation of a WEB shop
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